Emirates ID is an essential document for UAE residents, serving as an identification card and a key to accessing various services. Losing, damaging, or having your Emirates ID card stolen can be stressful, but obtaining a replacement is straightforward if you follow the right steps. This guide will walk you through the steps to ensure you can easily replace your Emirates ID card with minimal hassle.
Immediate Steps to Take When ID is Lost, Stolen, or Damaged
Losing your Emirates ID or having it stolen can feel overwhelming, but acting swiftly can mitigate potential issues. The first step is to report the incident immediately. Quick action can help prevent unauthorized ID use and streamline the replacement process.
Reporting the Incident
Contacting the ICA Call Center or Website
When you realize your Emirates ID is missing, you should report it to the relevant authorities first. You can do this through the ICA (Federal Authority for Identity and Citizenship) call center or their website. Provide details like your full name, passport number, and other required information. This report ensures that your lost or stolen ID is deactivated, preventing unauthorized use.
Information Required for Reporting
When reporting your lost or stolen ID, be prepared with the following information:
- Full name
- Passport number
- Emirates ID number (if available)
- Contact details
Visiting an Authorized Typing Center
Necessary Documents to Bring
After reporting the loss or theft, the next step is to visit an authorized typing center. These centers assist with the paperwork and processing needed for your replacement ID. Make sure to bring the following documents:
- A copy of your passport
- A written request for a new ID card
- Any additional forms that may be required
The Role of Typing Centers in the Process
Typing centers are crucial in the ID replacement process. They help ensure all your documents are correctly filled out and submitted, reducing the risk of errors that could delay your new ID issuance.
Documents Required for Replacement
UAE Nationals
- Original valid passport
- Family book
GCC Nationals
- Document proving residency in the UAE
For Expatriate Residents
- Original passport stamped with a valid residency permit
For Children Under 15
- Original birth certificate
- Colored passport photo against a white background
Applying for an ID Card Replacement
Application Process at ICA’s Customer Happiness Centres
Once you have all your documents ready, you can apply for a replacement at any of ICA’s Customer Happiness Centres. These centers provide personalized assistance to ensure your application is processed smoothly.
Using the UAE ICP App
You can also apply for a replacement ID using the UAE ICP app for convenience. Available on both iTunes and Google Play, this app provides a user-friendly interface for submitting your application.
Application Process Through Typing Centers
Step-by-Step Guide
- Visit the nearest authorized typing center.
- Submit your documents and fill out the necessary forms.
- Pay the required fees.
- Receive a receipt and keep it for reference.
Advantages of Using Typing Centers
Typing centers offer several benefits, including professional assistance with the application process and the assurance that all paperwork is correctly filled out and submitted.
Application Process Through the UAE ICP App
Features and Benefits of the App
The UAE ICP app is convenient for applying for a replacement ID. It allows you to complete the process from the comfort of your home, avoiding the need to visit a physical location.
How to Use the App Effectively
- Download and install the app from iTunes or Google Play.
- Register or log in using your credentials.
- Fill out the application form and upload the required documents.
- Pay the fees online.
- Submit your application and wait for confirmation.
Paying the Fees
Standard Fees for Replacement
Replacing a lost or damaged Emirates ID incurs a standard fee of AED 300. This fee is the same for all applicants, regardless of nationality or residency status.
Additional Fees for Typing Centers and eForm
If you apply through typing centers, an additional fee of AED 70 is required. Alternatively, using the eForm on the ICA website incurs a lower fee of AED 40.
Express Service Option
Benefits of the Express Service
The ICA offers an express service for those needing a quicker replacement. This option ensures you receive your new ID card within 24 hours of applying.
Additional Charges for Express Service
The express service costs AED 150 extra. This is a great option if you need your new ID urgently and are willing to pay extra for faster processing.
Tracking Your Application Status
How to Monitor Updates Online
After submitting your application, it’s essential to keep track of its status. You can do this online through the ICA website or app, ensuring you’re up-to-date with any changes or additional requirements.
Importance of Keeping Track of the Status
Monitoring your application’s status helps you stay informed and address any issues promptly, ensuring a smooth and timely process.
Collecting Your New ID Card
Notification Process by ICP
Once your new ID card is ready, you’ll receive a text message from ICP. This message will include the expected delivery date and where to collect your card.
Collecting the ID Card from Emirates Post
To collect your ID card, visit the designated Emirates Post location. Make sure to bring identification and any necessary documents to verify your identity.
Preventing Future Incidents
Tips to Safeguard Your Emirates ID
To avoid future issues, take steps to safeguard your Emirates ID:
- Please keep it in a secure place
- Avoid exposing it to physical damage
- Be mindful of where you carry it
Protecting Your ID from Damage or Theft
Using a protective case and being cautious in crowded places can help prevent damage or theft of your ID card.
Conclusion
Replacing a lost, stolen, or damaged Emirates ID card involves several steps, but the process can be smooth and efficient with the right information and swift action. By reporting the incident promptly, gathering the necessary documents, and utilizing available resources like typing centers and the UAE ICP app, you can ensure a hassle-free experience. Remember to safeguard your ID card to prevent future incidents and maintain your identification security.
Frequently Asked Questions:
Report the loss immediately to the ICA through their call center or website and then apply for a replacement at an authorized typing center or via the UAE ICP app.
Standard replacement takes about 48 hours, but an express service is available that delivers within 24 hours.
The standard fee is AED 300, with additional charges for using typing centers (AED 70) or the eForm on the ICA website (AED 40). Express service costs an additional AED 150.
Yes, you can apply online through the UAE ICP app or the ICA website.
Documents vary by applicant type but generally include a valid passport, residency permit, and, for children under 15, an original birth certificate and passport photo.
